AbleTech Solutions

Hosted PBX

Cloud-hosted business phone systems with call routing, queues, Webphone, reporting, recording and flexible per-user plans.

Cloud phone system

Professional call handling without an on-site PBX.

A Hosted PBX moves the phone system into the cloud. Your desk phones, apps and business numbers connect to the platform over the internet, giving you a flexible system that can grow across offices and remote staff.

Designed around your call flow

We can map your incoming calls into opening hours, departments, queues, voice menus, ring groups, voicemail and overflow routes. The platform supports visual call-flow management, so complex routing remains understandable.

  • IVR voice menus and time conditions
  • Queues, ring groups and callback options
  • Voicemail to email and call notifications
  • Call recording and reporting
  • Desk phones, Webphone apps and remote users
  • Microsoft Teams direct routing
  • CRM, API and webhook integrations

Hosted PBX retail plans

PAYG Starter: $10.90 per user / month

Unlimited Australia: $20.90 per user / month

Unlimited Australia Plus: $30.90 per user / month

Phone numbers are separate. A standard local number is $2.00 per month. Fair use applies to unlimited plans.

See detailed pricing

Core PBX features

Inbound numbers

Bring existing numbers across or order local, 1300, 1800 and virtual mobile numbers.

Queues & ring groups

Distribute calls across a team, control how long callers wait and define what happens when nobody is available.

Voice menus

Route callers by keypad choice to sales, support, accounts, staff extensions or other call-flow destinations.

Time conditions

Automatically change the call path for business hours, after-hours, weekends and special dates.

Webphone

Use the business phone system from a desktop, browser or mobile app, with supported SMS in the same workspace.

Analytics

Review call volumes, missed calls, user activity and queue performance to make better staffing decisions.

Call recording

Record selected incoming, outgoing or conference calls and keep them in cloud storage.

Integrations

Connect call activity to supported business systems using integrations, Zapier, APIs and webhooks.

Ideal for

Small business

One professional business number, a simple menu or ring group, and the freedom to answer from the office or mobile.

Multi-site teams

Run multiple locations inside one phone system while keeping extensions, call routing and reporting consistent.

Call-heavy teams

Add queues, wallboards, reporting, recordings and supervisor features without installing a traditional call-centre appliance.

We can design the call flow with you.

Tell us who should answer which calls, when, and on what devices. We will turn that into a practical PBX configuration.

Talk to AbleTech